I'm Chinese born in Vietnam, raised in Seattle - resulting in a culturally diverse upbringing and unique-sounding name.
I graduated from the University of Washington (go huskies!) with a degree in Human Centered Design & Engineering. I'm currently a UX Designer II at Expedia. As a UXD, I like to get hands-on practice in requirements gathering, sketching, prototyping, decision-making backed by data, and delivering on business objectives in agile or kanban environments.
I'm passionate about using design and technology to solve people problems. At Expedia, I help people get to places that'll open their eyes, hearts, and minds. To me, that makes the world a better place and my job more worthwhile.
The methods at the core of my design approach include collaborative workshops, prototyping activities, and metric-driven decisions. I've had the pleasure of applying these practices at previous positions at IBM, Avvo, Liberty Mutual Insurance, Russell Investments, Microsoft, and University of Washington HCDE research groups.